Privacy Policy

Effective Date: 16th July, 2026

Purple Manta Souvenirs LLP (“Purple Manta”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or make a purchase from www.purplemanta.com (“Website”).

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Who We Are

Purple Manta Souvenirs LLP

Flat 304, B Block
Mansoorabad Road
Hyderabad
Telangana – 500068
India

Email: wordofpurplemanta@gmail.com

2. Information We Collect

Depending on how you interact with our Website, we may collect the following information.

Personal Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Mobile number
  • Company name (where applicable)

Order Information

  • Products purchased
  • Order history
  • Transaction details
  • Shipping information

Important: We do not collect or store your debit card, credit card, UPI PIN, net banking passwords, or other payment credentials. Payments are securely processed by our third-party payment service providers.

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Website usage information
  • Pages visited
  • Referral URLs
  • Cookies and similar technologies

3. How We Collect Information

We collect information when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us by email or through our contact forms
  • Leave a product review
  • Participate in promotions or surveys
  • Browse our Website

Some information is also collected automatically through cookies and analytics technologies.

4. Why We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products
  • Provide customer support
  • Process returns and exchanges
  • Send order confirmations and shipping updates
  • Respond to enquiries
  • Improve our products and Website
  • Detect fraud and prevent misuse
  • Maintain website security
  • Comply with legal obligations
  • Send newsletters, promotional offers, and marketing communications where you have opted in

We will not send promotional emails if you have unsubscribed from our mailing list.

5. Cookies

Our Website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart
  • Keep you logged in
  • Save your preferences
  • Measure website performance
  • Understand visitor behaviour
  • Improve website functionality

You may disable cookies through your browser settings. However, certain features of the Website may not function properly if cookies are disabled.

6. Third-Party Services

To operate our online store, we use trusted third-party service providers who may process your information on our behalf.

These may include:

  • Payment gateways
  • Shipping and logistics providers
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers
  • Customer support tools
  • Fraud prevention services

These service providers are authorised to process personal information only as necessary to provide their services.

7. Payment Information

Payments made on our Website are processed by secure third-party payment providers.

Purple Manta Souvenirs LLP does not receive, store, or have access to your complete payment card details or banking credentials.

Please refer to the respective payment provider’s privacy policy for information on how your payment data is handled.

8. Shipping Partners

To deliver your orders, we may share your name, address, phone number, and order details with our shipping partners.

Such information is used solely for order fulfilment and delivery.

9. Marketing Communications

If you subscribe to our newsletter, we may send you:

  • New product announcements
  • Sale offers
  • Exclusive discounts
  • Travel inspiration from the Andaman Islands
  • Company updates

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us.

10. Product Reviews

If you submit a product review, the information you voluntarily provide (such as your name and review) may be displayed publicly on the Website.

Please avoid including sensitive personal information in your reviews.

11. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, loss, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil your orders
  • Provide customer support
  • Maintain business records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

13. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, where legally permissible
  • Withdraw consent for certain processing activities
  • Opt out of marketing communications
  • Contact us regarding how your information is processed

To exercise any of these rights, please email us at wordofpurplemanta@gmail.com.

14. Children’s Privacy

Our Website is not intended for children under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent where required, we will take reasonable steps to delete it.

15. International Visitors

Our Website is operated from India.

If you access the Website from another country, you understand that your information may be transferred to and processed in India, where data protection laws may differ from those in your country.

16. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing any personal information.

17. Changes to this Privacy Policy

Purple Manta Souvenirs LLP may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised Effective Date.

Continued use of the Website after such updates constitutes your acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Purple Manta Souvenirs LLP

Flat 304, B Block
Mansoorabad Road
Hyderabad
Telangana – 500068
India

Email: wordofpurplemanta@gmail.com

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