Effective Date: 16th July, 2026
Welcome to Purple Manta Souvenirs LLP (“Purple Manta”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, www.purplemanta.com (“Website”), and the purchase of products through our online store.
By accessing, browsing, or placing an order on this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use this Website.
1. Business Information
Purple Manta Souvenirs LLP
Flat 304, B Block
Mansoorabad Road
Hyderabad
Telangana – 500068
India
Email: wordofpurplemanta@gmail.com
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into a binding contract under applicable law.
- All information provided by you is true, accurate, and complete.
3. Products
We strive to display our products, colours, descriptions, dimensions, and specifications as accurately as possible.
However:
- Colours may vary due to differences in screen or device settings.
- Minor variations in colour, print placement, enamel finish, handcrafted details, texture, or packaging may occur and shall not be considered defects.
- Product photographs are for illustrative purposes and may differ slightly from the actual product.
4. Pricing
All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Applicable taxes and shipping charges, if any, will be calculated and displayed during checkout before payment is completed.
Despite our best efforts, pricing or typographical errors may occasionally occur. Purple Manta Souvenirs LLP reserves the right to cancel any order placed for a product listed at an incorrect price and will issue an appropriate refund if payment has already been received.
5. Orders
Placing an order constitutes an offer to purchase a product.
An order is deemed accepted only after it has been processed and confirmed by Purple Manta Souvenirs LLP.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:
- Suspected fraud
- Incorrect pricing
- Product unavailability
- Payment verification issues
- Violation of these Terms
- Bulk purchases intended for resale without prior authorisation
6. Payment
Payments are processed through secure third-party payment gateways.
Purple Manta Souvenirs LLP does not collect or store your complete credit card, debit card, net banking, or UPI credentials.
Orders will only be processed after successful payment authorisation.
7. Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery timelines may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Natural disasters
- Government restrictions
- Other events beyond our reasonable control
Risk in the products passes to you upon delivery to the shipping address provided in your order.
8. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our separate Refunds & Exchange Policy, which forms part of these Terms.
By placing an order, you agree to the terms of that policy.
9. Promotional Offers & Discount Codes
Promotional offers, coupons, gift vouchers, and discount codes:
- Cannot be exchanged for cash.
- Cannot be combined unless expressly stated.
- May be subject to expiry dates and additional terms.
- May be modified, suspended, or withdrawn at any time without prior notice.
Purple Manta Souvenirs LLP reserves the right to cancel promotions in cases of misuse, abuse, fraud, or technical errors.
10. Intellectual Property
All content on this Website, including but not limited to:
- Logos
- Product names
- Artwork
- Illustrations
- Product designs
- Graphics
- Photographs
- Text
- Website layout
- Icons
- Videos
is the property of Purple Manta Souvenirs LLP or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, published, or commercially exploited without our prior written permission.
11. User Conduct
You agree not to:
- Use the Website for any unlawful purpose.
- Attempt to gain unauthorised access to our systems.
- Upload malicious software or viruses.
- Interfere with the Website’s operation or security.
- Use automated tools to scrape or extract Website content.
- Infringe upon the intellectual property rights of Purple Manta Souvenirs LLP or any third party.
12. User Reviews
Customers may submit product reviews.
By submitting a review, you grant Purple Manta Souvenirs LLP a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, edit, display, and distribute your review for marketing or promotional purposes.
We reserve the right to remove reviews that are offensive, unlawful, misleading, defamatory, spam, or otherwise inappropriate.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Purple Manta Souvenirs LLP shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this Website or the purchase of our products.
Our total liability in relation to any claim shall not exceed the amount paid by you for the relevant product giving rise to the claim.
Nothing in these Terms limits any rights or remedies that cannot be excluded under applicable law.
14. Indemnity
You agree to indemnify and hold harmless Purple Manta Souvenirs LLP, its partners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising out of:
- Your breach of these Terms;
- Your misuse of the Website;
- Your violation of any applicable law or third-party rights.
15. Force Majeure
Purple Manta Souvenirs LLP shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, labour disputes, war, civil unrest, governmental actions, power failures, internet outages, or courier disruptions.
16. Third-Party Links
Our Website may contain links to third-party websites.
We do not control or endorse those websites and are not responsible for their content, services, or privacy practices.
17. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
18. Changes to These Terms
Purple Manta Souvenirs LLP reserves the right to modify these Terms at any time without prior notice.
The updated version will be posted on this page with a revised Effective Date.
Continued use of the Website after such changes constitutes acceptance of the revised Terms.
19. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, your use of the Website, or any purchase made through the Website shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of Purple Manta Souvenirs LLP in Hyderabad, Telangana.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Purple Manta Souvenirs LLP
Flat 304, B Block
Mansoorabad Road
Hyderabad
Telangana – 500068
India
Email: wordofpurplemanta@gmail.com